Support
Service channels for partners and end users
Get help with installation questions, spare parts, consumables, and application troubleshooting. Overseas customers are encouraged to work through their local MARKTECH partner when available.
Technical assistance
Describe fault codes, print quality issues, or integration questions. Include model, serial, and photos when possible.
Parts & consumables
Ink, make-up, filters, and spare modules — ordered through your distributor or via our sales desk for supported territories.
Training
Operator and service training for partner teams and major accounts. Ask about remote or on-site options for your region.
Contact support
- Email: info@marktechsystem.com
- Phone: +86 136 1196 1811
- Address: Building 2, No. 100 Youyi Road, Shanghai, PRC
Partner looking for escalation paths?
Distributors can request a dedicated support introduction when onboarding. Tell us your territory on the contact form.